News, media, and resources

NIRA Media and Resources

Why It’s Important to Have Customer Service Skills as an Insurance Agent

What qualities make a good insurance agent? You may wonder if you’re looking to sharpen your skills and improve your close rate. You may be surprised to learn that good customer service skills can help you sell. It’s because customer service reps and sales reps work with people directly, and you can relate to people…

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Learn the Benefits of Having a Career Mentor

If you’re an insurance professional, you probably already know it’s a thriving field. But did you also know it’s full of different career paths and opportunities? It can be a little overwhelming. Luckily, some people can help guide you. And one of them is a career mentor. Your mentor is a valuable resource for feedback…

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